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Oxfam wellness

Shipping FAQ’s

Can not find the answer to your question below?

Contact us via email: shop@oxfam.org.nz

Yes, we do ship to rural addresses! There is an additional cost for us to provide this service, however, so the flat rate for rural delivery is $9 NZD.

All orders which include ethical products are charged a courier rate of $7.50 for delivery. If you are only ordering from the Oxfam Unwrapped donation gift range you will receive your order via standard post and not be charged for postage. For orders containing both ethical products and Oxfam Unwrapped you will receive your order by courier and will be charged the additional courier rate.

Your order will be dispatched by PBT. For all inquiries around delivery and redelivery, please contact PBT at 0800 367 728.
https://pbt.nz/contact

All Oxfam shop orders are sent as ‘signature required’ parcels. If you are unable to receive your order you will be directed to your closest PBT with a card to call. You'll need to arrange for redelivery by calling PBT or contacting them via their website. https://pbt.nz/contact  0800 367 728.

You can track your order using the PBT website: https://pbt.nz/

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