Frequently asked questions

About us

What is Oxfam New Zealand?
Oxfam New Zealand is a non-profit organisation dedicated to finding lasting solutions to poverty and injustice. We are striving to achieve a vision of a safer, fairer, more sustainable world where all people can enjoy a life of hope and opportunity. We believe we can all play a part in fighting poverty; each and every one of us can do something to make a difference.

What does Oxfam New Zealand do?
Oxfam New Zealand works in the Pacific and Southeast Asia working with communities to tackle the root causes of poverty. We help people to access safe water and sanitation, to build a sustainable livelihood, to provide education for their children and to live free from persecution and violence. We also respond rapidly to emergencies, helping keep survivors alive by supplying clean water and life-saving essentials.

Oxfam also recognises that people want justice and human rights, not handouts. That's why Oxfam New Zealand campaigns for a global agenda that is fair to the world's poorest people.

Where does Oxfam New Zealand work?
Oxfam New Zealand works primarily in our neighbourhood – in the Pacific and Southeast Asia. We also support humanitarian work in Africa.

What does Oxfam do in an emergency?
Oxfam responds rapidly to emergencies, helping keep survivors alive by supplying clean water and life-saving essentials. We also stay for the long-term to ensure communities can rebuild and break the cycle of poverty that made them vulnerable in the first place.

Why does Oxfam work in the Pacific?
Poverty is a significant and growing problem for many states in the Pacific region due to decades of weak economic performance, population growth, urban drift and increasing inequality. In Papua New Guinea for instance, communities are facing the threat of a HIV and AIDS epidemic. The lack of safe drinking water is also a huge problem with 61 per cent of people having no access to safe water.

Is Oxfam a British charity?
Oxfam New Zealand is very much a New Zealand charity. The name "Oxfam" began as an abbreviation for the Oxford Committee for Famine Relief, which was set up in Oxford in the UK in 1942, during World War II, to provide relief to war victims in Europe. Since then, Oxfam organisations have been established in 17 countries and Oxfam New Zealand was formed in 1991 in Auckland.

Together, these 17 Oxfam organisations comprise the Oxfam international confederation, working together as a worldwide force to overcome poverty and injustice. We believe that by working together globally we can have greater impact.

Is Oxfam New Zealand connected to any religious organisation?
No. We are a secular organisation, but with support from across the community, including people from all denominations and faiths.

How is Oxfam New Zealand funded?
Most of Oxfam New Zealand's funds come from generous donations from New Zealanders, supplemented by New Zealand government funds for specific projects.

I want to get involved. What can I do to help?
There are lots of ways you can get involved with Oxfam New Zealand. You could become a financial supporter, speak out against poverty with other campaigners around th, fundraise for Oxfam at one of our events or volunteer your time with us. Signing up to receive our monthly e-updates is the easiest way to keep up-to-date with events and activities taking place around New Zealand

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Giving and fundraising

How can I donate to Oxfam New Zealand?
It's amazing how much can be achieved with just a small amount of money from people like you and a little help from Oxfam. Donations provide urgently needed funds for our work in Southeast Asia and the Pacific and our emergency response work. You can donate online, or call 0800 600 700 (24hrs) or send a cheque (made payable to Oxfam) by post to Oxfam New Zealand Freepost 4238, PO Box 68357, Auckland 1145.

Can I make a regular donation to Oxfam New Zealand?
Regular gifts are a great contribution to our work. They give us vital long-term funds that allow us to plan our work, and they represent a strong commitment to our partners overseas.

Can I sponsor a child through Oxfam New Zealand?
When you donate to Oxfam, you're helping support whole villages and communities rather than individuals. We believe this is a more effective long-term solution to poverty. By donating from $10 a month through our You and Oxfam programme, you'll be helping save and improve lives all around the world. And because you're giving regularly, we can commit to long-term change, tackle the causes of poverty and make a real and lasting difference.

Can I support a specific project?
Check out our Oxfam Unwrapped website where you can direct your gift towards specific items. Or you can call one of our friendly team on 0800 600 700 (24hr) for more information and to place an order.

Can I donate items like clothing and blankets to help people in emergencies?
Oxfam does not send clothes and blankets overseas, however good their condition. Customs regulations, fumigation of second-hand items, transport and communications make the process of exporting secondhand items very complicated, time consuming and expensive. Money goes much further, and supports many more people, if it is actually used to purchase food and clothing locally.

Can I fundraise for Oxfam?
There are lots of ways you can raise money for Oxfam. You can fundraise as part of an organised sponsored challenge like Oxfam Trailwalker. Or you could do your own thing and contribute the proceeds to Oxfam. We can help out with a handy DIY toolkit, online fundraising pages, a listing on our event calendar and promotional material.

Can I leave Oxfam New Zealand a bequest?
Bequests are special gifts from one generation to another. Contributing to the development of the world's poorest communities, helping them to help themselves, is the noblest legacy that we can leave.

How is my donation spent?
Globally, 81% of every dollar spent goes directly to help those who need it most and advocate for their rights.

19% goes to raising even more funds, and essential running costs like finance management systems, auditing, health and safety, insurance and accountability fees. Click here for more information.

Are donations to Oxfam tax-deductible?
Yes, donations over $5 are eligible for a tax credit in New Zealand.

When will I receive my tax receipt?
For single donations to Oxfam made through the post or by phone, we will post your tax receipt within four working days of your donation. For online donations, online purchases of Oxfam Unwrapped gifts or donations to an Oxfam Trailwalker team made via our website, your receipt will be sent by email within one day.

You & Oxfam members will receive an annual tax receipt for their regular gifts each April.

What if I don't receive a tax receipt or I lose my original copy?
Please call us on 0800 600 700 or 09 355 6500 (Monday to Friday, 8am to 5pm). Alternatively, send us an email with your name and address details to

Can I donate my tax rebate to Oxfam?
Yes, thank you for making your donations go even further.

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Shopping with Oxfam

What is Oxfam Unwrapped?
Oxfam Unwrapped is a unique collection of gift ideas that help you give something special to your friends or family and give something extra special to people who haven't got much at all. You can choose from gifts such as safe water, to goats, to training for a farmer in East Timor. Your friends will receive a card detailing the present you bought them, and your donation goes to those who need it most.

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Can I volunteer for Oxfam in New Zealand?
Yes. As a volunteer, your time, skills, energy and experience will extend Oxfam's capacity to achieve our goals and provide you with an opportunity to gain and share skills in a wide range of areas. Volunteers often work alongside staff in our offices in Auckland and Wellington, or support campaigns and events in their communities. Volunteer working hours can be flexible and you don't have to commit to a long-term position.

Can I volunteer with Oxfam overseas?
We do not generally send volunteers overseas. In common with most international development agencies, the projects that Oxfam supports are actually managed by local organisations in the country or region in need. These agencies mostly find the workers they need among the local population.

You could visit the Global Focus Aotearoa website and the Volunteer Service Abroad website for more information on possible volunteer opportunities overseas.

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How can I work with Oxfam New Zealand?
Go to the online recruitment section of our website where you can:

I'm interested in taking an internship with Oxfam New Zealand
Internships are voluntary positions. They are usually focused on completing a specific task or project and may involve research and report writing. It is a great opportunity to gain and share skills in a range of areas including international development, fundraising, event management, programme management, IT, advocacy, media, and marketing.

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What is campaigning?
Oxfam New Zealand works to create positive change for many of the world's poorest people. That's why Oxfam campaigns for a global agenda that is fair to the world's poorest people. So we're working at every level - from local to global - getting poor people heard, challenging decisions by leaders whenever we see the developing world's interests under fire. You can be part of that change.

What are Oxfam's current campaigns?
Oxfam currently campaigns on four main areas:

There are many ways you can get involved and help change the world, from signing and petition, to sending emails and letters, from organising an event to influencing your friends and family.

I want to get more active in campaigning for Oxfam
When you sign up to become an Oxfam campaigner we will keep you posted on the latest campaign actions for all our current campaigns. We will also let you know when we are looking for campaigners to help with events around the country. Campaign activities can range from spending two minutes on an email action through to fronting up to politicians to ask questions about their policies on aid, trade and debt.

Can you keep me up to date with what is happening with Oxfam campaigns?
You can sign up to Oxfam's monthly e-updates and get regular updates on Oxfam's campaign actions and events, as well as our work around the world.

Or sign up to become and Oxfam campaigner and we will keep you posted on the latest campaign actions for all our current campaigns.

What is Fairtrade?
Choosing Fairtrade products is an easy and effective way to ensure that producers and growers in the developing world get a fair price for their goods.

Fairtrade ensures that producers in developing countries get a fair deal through:

  • A fair and stable price for their product
  • Long term trading relations and advance payments
  • Investment in local community development
  • Environmentally sustainable farming methods
  • Support in gaining the knowledge and skills needed to operate successfully in the global economy
  • Find out more about Fairtrade and how you can get involved

Where can I buy Fairtrade in New Zealand?

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What is Oxfam Trailwalker?
Oxfam Trailwalker NZ is an annual fundraising event organised and promoted by Oxfam New Zealand. Teams of four aim to walk or run the100km course in Taupo in less than 36 hours. Funds raised from the event will support Oxfam New Zealand's humanitarian, development and campaigning work to lift some of the world's poorest people out of poverty.

When and where does Oxfam Trailwalker take place?
Oxfam Trailwalker takes place in April of each year at Lake Taupo.

What other events are taking place that I can get involved in?
Oxfam often has campaign and fundraising events taking place around the country that you can take part in.

I can't find the answer to my question. Who can I contact?